Derek is the founder and CEO of ‘The Customer’. He is passionate about helping leaders build stronger customer relationships, win more business and increase team engagement. Always with a focus on excellent service and strong commercial results.
He has over 20 years’ experience working as a sales and marketing consultant and an executive coach. Derek has developed and delivered bespoke training and coaching programmes throughout Europe on sales, pitching, pricing and negotiation, relationship building, networking, customer feedback and key account management.
A qualified executive coach from Smurfit Business School and a member of the International Coaching Federation (ICF), Derek coaches and advises senior executives and their teams on their business growth, people engagement, talent development, teamwork and communication strategies.